Privacy Policy for Nayeem Electronics Support
Last Updated: June 17, 2026
Nayeem Electronics built the Nayeem Electronics Support app to provide customer support, after-sales service, warranty assistance, and product-related services. This SERVICE is provided by Nayeem Electronics and is intended for use as is.
This Privacy Policy explains how we collect, use, and protect your information when you use the Nayeem Electronics Support mobile application.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
To provide support and after-sales services, we may collect the following information:
Full Name
Email Address
Phone Number
Address
Product Information
Warranty Information
Service Request Details
Device Information
App Usage Data
The information collected is used solely to provide customer support and improve our services.
How We Use Your Information
We may use your information to:
Process service and warranty requests
Provide customer support
Track and manage repair or service cases
Communicate service updates and notifications
Improve app functionality and user experience
Prevent fraudulent activities and unauthorized access
Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with trusted service providers or authorized personnel when necessary to provide support services, fulfill warranty claims, or comply with legal requirements.
Third-Party Services
The app may use third-party services that collect information used to identify users.
These services may include:
Google Play Services
Firebase Authentication
Firebase Analytics
Firebase Crashlytics
Firebase Cloud Messaging (FCM)
These third-party providers have their own privacy policies governing the use of collected information.
Log Data
Whenever you use our Service, we may collect Log Data in the event of an app error or technical issue.
This information may include:
IP Address
Device Name
Operating System Version
App Configuration
Date and Time of Usage
Diagnostic Information
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to provide our services, fulfill warranty obligations, comply with legal requirements, resolve disputes, and enforce our policies.
Account and Data Deletion
Users may request deletion of their account and associated personal data at any time.
To request account deletion, please contact us at:
Email: support@nayeemelectronics.com
Please include your registered email address or phone number associated with the account.
Upon receiving a valid request, we will:
Delete your account from our systems.
Remove or anonymize personal data where applicable.
Process the deletion request within a reasonable timeframe.
Certain information may be retained if required by law, fraud prevention, security purposes, or regulatory obligations.
Children’s Privacy
This Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years old.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, suggestions, or concerns regarding this Privacy Policy, please contact us:
Email: support@nayeembd.shop